Your research will make a difference.
Want to do meaningful research and help set the future direction at a product-driven company and have a real impact on the lives of millions of people working in retail? You will be part of solving complex and interesting problems and your insights will help make the jobs of millions of retail employees better.
Our mission is to bring retail operations out of the dark ages and give companies effective tools that their employees love to use. You will help improve the way that this 4.4 trillion dollar industry communicates with its store employees and save them from sad, slow, inefficient systems (think fax machines, voicemails, and the postal service). People deserve better! We need your help to make this happen.
As a researcher at Zipline you’ll work with Product Managers, Designers, Biz Ops, Marketing and Engineers to define research problems and the research methods to solve them. You’ll own and drive research projects from start to finish helping our teams ship solutions to challenging problems.
Data and insights matter to our customers (Gap Inc, TOMS, Lululemon, LEGO, and many more amazing brands) and we believe the investments we’re making in research and design will continue to set us apart from our competitors. We want you to be part of that!
We are a well-funded market leader, but there is so much more to do and so much opportunity. We have awesome investors, great customers and are looking for a UX Researcher to help us ensure our customers are successful with our product. For this role, we are looking for someone who has the skills to generate insights that build empathy, improve product strategy and help our team shape products that create delight and deliver value to our customers.
We’re hiring a Researcher who can think strategically about how to win the market and then practically help projects forward through insights that will make that strategy successful!
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