Zipline is 100% remote and accepts applicants from Canada, US & International.
Hi. We’re Zipline. We’re helping put technology into the hands of those that need it most - - retail workers. If you have ever worked in a store, you know the drill. You’re helping customers, ringing up orders, and trying to do the 30 tasks that HQ wants you to do. Some pertain to you. Some don’t. But that’s for you to figure out… all while putting out fires and keeping shelves tidy.
That’s where we come in! We turn the grind of retail communications into an engaging, effective, “aha!” solution. The Zipline platform ensures that the right people get the right information in the right way. Everyone is on the same page, tasks are tracked and life feels less like a perpetual game of hair-on-fire.
We’re passionate about helping retailer workers love their jobs because we know how much better life is when you love your work. This year, Retail Zipline became a Great Place to Work-Certified. 97 percent of our employees say Zipline is a great place to work, compared to 59% of employees at a typical U.S.-based company. What’s even more impressive is that 100% of employees say, “I can be myself around here”, “I am treated as a full member here regardless of my position” and “People here are willing to give extra to get the job done.” 100 percent! You can’t beat the Zipline culture.
Content design is a product discipline focused on how to structure and present information. Your job is to make the unclear clear through the lens of content. Content designers at Zipline craft simple, straightforward, and human experiences by leveraging our expertise in user experience design, design thinking, product strategy, and writing.
Strategy and design describe what the Zipline Product Design team does, and content designers do this in a more specific way: we design with content. Content designers collaborate with product designers, researchers, product managers, and developers to create experiences in Zipline, using language as our lens and our primary tool. In this role, you’ll design and deliver product flows, new features, in-product messaging, content frameworks, navigation, product naming, and more for mobile and desktop. This is the perfect role for someone equally passionate and skilled in UX design and language.
The Zipline Product Design team is growing, includes people at various stages in their careers, and is having a big impact on the present and future of the product. Come join our team to create and shape great, intuitive products and services used by millions of people around the world every day.
We value diversity of all kinds and are committed to building a diverse and inclusive workplace where we learn from each other. We are an equal opportunity employer and welcome people of all different backgrounds, experiences, abilities, and perspectives.
Here’s more about Zipline!
How do we work? Remotely. We have been 100% remote since the company was founded and we have it down to a science - - a people science. We huddle as a team weekly and as a company 3 times a week. On Fridays, we come together to learn from each other. One week it might be about opossum rescue. Another week it might be an update on our product roadmap or the results of our customer satisfaction survey. We are all masters of Zoom and love the freedom of working from home - - or vans - - or sailboats.
The word is getting out. We are featured regularly in the press, mostly because of the results we get from our customers. Here’s a look at just some of the articles published recently. We also picked up some awards in 2020. CBInsights ranked us one of the 100 most promising B2B retail tech companies in the world. And, our CEO was a TechTrailblazer finalist. (Check out her articles on Forbes to see her passion for retail and solving its biggest challenges.)
We have made incredible progress but changing the industry is hard. We are well funded by leading venture capital firms like Emergence Capital and ready to scale. We need your help to improve the way that this 4.4 trillion dollar industry communicates with its store employees. Cumbersome, slow, and inefficient systems should not be the status quo. Help us retool retail.