Want to do meaningful content work at a product-driven company and have a real impact on the lives of millions of people working in retail? As a UX Writer you will be part of solving complex and interesting problems and making the jobs of millions of retail employees better.
Our mission is to bring retail operations out of the dark ages and give companies effective tools that their employees love to use. You will help improve the way that this 4.4 trillion dollar industry communicates with its store employees and save them from sad, slow, inefficient systems (think fax machines, voicemails, and the postal service). People deserve better! We need your help to make this happen.
As a UX Writer at Zipline you’ll work with Product Managers, Designers, and Engineers to create a consistent direction for how we communicate with and structure our content. You’ll be part of owning and driving our voice and tone and UX content from start to finish helping our teams ship the right solutions to challenging problems.
Our content matters to our customers (Gap Inc, TOMS, Lululemon, LEGO, and many more amazing brands) and we believe the investments we’re making in design, research and content will continue to set us apart from our competitors. We want you to be part of that!
We are a well-funded market leader, but there is so much more to do and so much opportunity. We have awesome investors, great customers and are looking for a UX Writer to help us ensure our customers are successful with our product. For this role, we are looking for someone who has the skills to make an impression, streamline a flow, craft content that teaches in context and help our team shape products that create delight and deliver value to our customers.
We’re hiring a UX Writer who can help bring consistency and delight to our products. You’ll make our software sound and feel like a conversation that just makes sense.
We value the diversity of all kinds and are committed to building a diverse and inclusive workplace where we learn from each other. We are an equal opportunity employer and welcome people of all different backgrounds, experiences, abilities, and perspectives.